highest level of scientific and practical relevance were seized. The contents are taught through hands-on examples and application-oriented group exercises not only theoretically, but to a large extent. “Univ.Prof. Dr. Wilfried Sihn, head of the engineering and system planning and Managing Director of Fraunhofer Austria Research GmbH said on this subject: Wertstromorientiertes process management offers a new, in-depth and practical method for the methodological analysis, planning and design, as well as continuous improvement of processes, which can be used in a wide variety of application areas from Administration to production.” After positive test completion, participants will receive a certificate of the Technical University of Vienna. The target group are owners, seeking a new, intuitive, and comprehensive access to the topic, ProzessmanagerInnen an organization and Wertrstrombeauftragte who are looking for a sustainable system. In addition to carry persons, the responsibility for process improvements or participate and quality managers, quality managers and environmental officer, who educate themselves in the direction of process management want and addressed project managers. Take advantage of the early booking discount until 28 June 2013! Facts application deadline: 06 September 2013 start: 16 September 2013 duration: 7 days location: Vienna language of instruction: German participation fees: 2.600 euro (for members of the society for process management will receive a discount of 10% on the regular course fee.